Acrobat DC SO HORRIBLE it's making me want to cry.

April 21, 2015, 11:26 am

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I can't find anywhere to file a complaint or submit feedback, so here it is.

 

Acrobat DC is horrible. I feel like it wasn't made for professionals at all and makes it much more difficult to navigate a simple document. My custom toolbar at the top? Gone. Replaced by ridiculous pre-school style buttons on the right. Want to re-organize page order? It opens up an entirely separate window for that, totally unnecessarily.

 

 

Thanks for giving me a day of trying to figure out how I can delete this worthless pile of kindergarten garbage and somehow get back to just Acrobat XI while still using my cloud sub.

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Acrobat 8.1.3 activation error

January 24, 2017, 12:26 pm

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Acrobat 8.1.3 issues after a windows 7 professional repairs:

 

1. Acrobat disappears after opening a file,

2. Both activate and deactivate buttons are greyed out

3. Registration button fails to connect to internet.

4. Printing a document using Adobe pdf printer return activation error.

 

Any help is appreciated.

 

Thanks

Acrobat DC update blocked

December 4, 2016, 3:12 am

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I recently installed DC under Windows 10 Pro, which went well. But when I tried to update, it gave a message "Acrobat updater is waiting for an existing operation to complete".

 

Following a reboot, the same message appeared. The problem was solved (with assistance from Support), by the following steps:

1. Run Task Manager as administrator (click right if you are logged into a standard user account)

2. End Acrobat

3. In Processes, end the 4 - 6 associated with Acrobat, including AcroTray (on my system there were 4 I think, but now there are 6)

4. Restart Acrobat

5. Try to update again - Help, Check for updates and follow the prompts.

 

In my case, the update then installed with no problems.

 

Suggestion to Adobe - if this is a common problem, you could put a link to a solution on the blocked update screen.

Problems with updater on MAC OS X.

January 24, 2017, 1:01 pm

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Instantly when starting Acrobat Pro DC I receive message: "Your application install seems to be damaged, Please reinstall the application." Trying to use update search: "Updater wird bereits ausgeführt." But nothing happens. The app itself seems to run ok, but no update possible. What can I do?

Is Acrobat DC included in my Creative Cloud subscription?

May 1, 2015, 11:06 am

≫ Next: AdobeGCClient vs Acrobat X

≪ Previous: Problems with updater on MAC OS X.

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I have a yearly Creative Cloud subscription, which includes Acrobat XI. I'm being prompted by Creative Cloud to update to Acrobat DC, but when I start the update process, there is a dialog box warning that, "Installing a trial of Adobe Acrobat DC will uninstall previous versions of Acrobat. This will deactivate any license for those versions." Why is the Acrobat DC update being called a "trial"? Is  Acrobat DC included in my Creative Cloud subscription? (I've searched online and cannot find a definitive answer.) I don't want to loose Acrobat XI during the update and then find that Acrobat DC is going to be an additional monthly charge. Making this even murkier for me is the fact that Adobe categorizes Acrobat DC under the broader Document Cloud category, rather than under the broader Creative Cloud category, making me worry further that Acrobat DC may not be included in my CC subscription.

AdobeGCClient vs Acrobat X

January 24, 2017, 2:23 pm

≫ Next: Cannot activate or register X Pro on new computer - need prior qualifying product?

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Hi guys!

 

First off, I really enjoy using Adobe products, because y'all do a good job with making robust, user friendly programs!

 

I am using Acrobat Pro X. It was corporate purchased and licensed for a single user. It's worked great. Now, since January 23rd, 2017, every time I use Acrobat Pro X, AdobeGCClient pops up with this statement:

 

"This copy of Acrobat is not genuine Adobe software. Your computer and documents are at risk. Click HERE to resolve this issue. For information, visit www.Adobe.com/genuine"

 

When I visit www.Adobe.com/genuine, it's an advertisement to use Adobe DC products, exclusively Arcobat Pro DC. I am an engineer, and I have definitive reasons for not updating to Acrobat Pro DC. Is there any way to turn this notification from AdobeGCClient off? AdobeGCClient.exe proactively delays Adobe Acrobat X from starting, and I must close AdobeGCClient.exe everytime.

 

Thanks ahead for the help!

Cannot activate or register X Pro on new computer - need prior qualifying product?

January 24, 2017, 2:27 pm

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I deactivated Acrobat X Pro on my old computer, and have the serial number, but when I enter it to activate on my new computer I am supposed to have a prior qualifying product which is either 7 Pro, 8 Pro or 9.  I used this version of X Pro with this serial number on my prior computer.  I cannot use it or register it on the new one. HELP

acrobat is asking me to buy licence when i am already subscribed

January 24, 2017, 3:38 pm

≫ Next: changing computers?

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Acrobat is asking me to buy or activate when I want to use any of its features. After clicking activate it give me the option to used the subscription I have paid for when I select it tells me to log out and in again. I have logged out and in multiple times and have uninstalled and re installed but no luck. even after it says "congratulations on purchasing Adobe Acrobat .Click continue to enjoy the licenced copy of your software."

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changing computers?

January 24, 2017, 1:53 pm

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My computer crashed. How can I switch my adobe acrobat to the new computer?

Acrobat 9 will not update

January 24, 2017, 1:16 pm

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≪ Previous: changing computers?

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Fresh installation of Acrobat 9:  Check for updates gives "There are no updates available at this time.  Please note that some updates for the following products cannot be determined at this time: Adobe Updater"

Do I need a second subscription to use Acrobat Pro on Windows and Mac?

January 24, 2017, 5:25 pm

≫ Next: Trying to log into Acrobat reader DC - click sign in and get error "A network error has occurred while attempting to sign in" Tells me nothing else

≪ Previous: Acrobat 9 will not update

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I have an Adobe Acrobat Pro membership. The Account details show Windows platform. I use Windows on my desktop, but my laptop is a Mac. I cannot find a download for my Mac although I can download updates for the Mac version. Does this mean I need to buy a second subscription?

Trying to log into Acrobat reader DC - click sign in and get error "A network error has occurred while attempting to sign in" Tells me nothing else

January 24, 2017, 5:46 pm

≫ Next: Error message with Acrobat Pro DC on wrong serial numbers

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I am trying to log into Acrobat reader DC - I click sign in in top right hand corner of software and get error "A network error has occurred while attempting to sign in" Tells me nothing else.

I have internet connection, i have disabled antivirus

Worked fine yesterday on a different PC

Error message with Acrobat Pro DC on wrong serial numbers

January 24, 2017, 9:33 pm

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I just purchased a standalone Acrobat Pro DC and installed it on my computer. I got all the Product Codes and Activation Codes but when I try to activate it I get an error message "wrong serial numbers". How does one resolve this?

Acrobat Version 10

January 25, 2017, 2:15 am

≫ Next: Acrobat X pro will not update in Acrobat DC,

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IN 2011 i paid for and downloaded version 10 and it works fine. i've just changed my laptop and am trying to download the software again. It shows in my Adobe account but there seems no way to download it - can anyone help?

Acrobat X pro will not update in Acrobat DC,

January 25, 2017, 5:56 am

≫ Next: Acrobat Standard DC subscription (one-year)‎ activation

≪ Previous: Acrobat Version 10

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Acrobat X pro will not update in Acrobat DC

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Acrobat Standard DC subscription (one-year)‎ activation

January 25, 2017, 6:47 am

≫ Next: Acrobat 7 will not update in Windows 10, Fel "130200"

≪ Previous: Acrobat X pro will not update in Acrobat DC,

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I recently bought

Acrobat Standard DC subscription (one-year), but when running the program it says it is a 30 days trial. and ask for a serial number, that does not appear in my account products information.

What should I do?

 

Thank you.

Maje

Acrobat 7 will not update in Windows 10, Fel "130200"

January 25, 2017, 5:29 am

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Jag får felmeddelande "130200" evry time Acrobat wil be uppdating, what will I do?

ADOBE ACROBAT PRO SARTING UP BUT NOT WORKING AND QUITING

January 25, 2017, 6:59 am

≫ Next: ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

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Hi im having massive issues with adobe after someone at adobe remoted in to my work mac and making it work, i now can't use my adobe acrobat pro please help! it opens up then i get a warning ERROR 1 and it closes!!! please please please help 

ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

January 28, 2015, 8:19 pm

≫ Next: Adobe Acrobat Professional

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Hi All, anyone with this problem with Acrobat Pro XI, IM USING MAC, also Yosemite if that helps.

Also Adobe CC, BASICALLY IT just quit and i had to uninstall, re install, and I get this

ERROR: DW006: Apple Package failed to install successfully.

ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

 

Anyone with same issues...

Adobe Acrobat Professional

January 25, 2017, 8:08 am

≫ Next: Reinstalling Adobe Acrobat 9 Pro

≪ Previous: ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

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I use Adobe Acrobat Professional everyday.  Today the icon is gone and it's asking me to download a trial version.  We have the license in the cloud.  Help.