I am moving from a Mac laptop to a Windows laptop. I purchased Acrobat 9 Pro in 2010. I just downloaded it for Windows and tried to install it on the new laptop. I copied the serial number from the list of my products on the Adobe website. When asked for the s/n, I pasted it in. The installer insists that it is not a valid serial number.
How do I correct this?
I just put the disc in my computer.
What do I do next?
What do I click on?
I have been buying Adobe Acrobat for 17 years. I last installed Adobe 7, then upgraded to Adobe to Adobe 10, I have my serial number for 7 Standard but not the disk. I cannot upgrade to the Adobe 10 without the Adobe 7 on the laptop. How can I download Adobe 7 Standard? Thank you.
Hi,
I have a PC laptop with a version of Acrobat X Pro Suite installed.
My PC is no longer accessible and I want to install the Acrobat X Suite on the new MAC when it arrives.
Can you help
I received my serial numbers from Adobe. I blocked and copied straight into my Excel. I downloaded the Adobe program and now I'm getting a message telling me it is an invalid serial number. I'm using the correct number for the correct program. Neither worked. I tried it with and without the hyphens. Why am I getting this message?
I have downloaded the EXE, double click to execute and get following message - Have no idea what to enter here
Any Ideas? Is this something from my internal network or from Adobe themselves?
I purchased Adobe standard DC. How do I get to the point where I can download?
how i can activate adobe acrobat ?
[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[You have just given your serial number to everyone who read this message before]
[I deleted the number... or people who receive all their forum messages via email]
I have a copy of Acrobat 9 Pro that I want to install on a new computer (old computer is no longer used) How do I do that? I installed the disc but can't get it to download
HI, what to do when Design std 6.0 Acrobat X Pro won´t work on Win10 at all. When I try to "open with" or start Acrobat, absolutely nothing happens. I have tried to uninstall / install and also tried to Install Acrobat DC with my serial, but with no luck.
Best option.
Go into control panel > programs and features
Un-install ALL instances of ANYTHING Adobe.
Before re-@installing, do a complete shutdown.
Not just restart, full shutdown.
One turned back on, do a complete install with the installer that works with your product code.
Once installed, before you do anything else, run Acrobat.
Agree to the licence.
Select don't remind me again for the activation.
Close Acrobat.
Try and print a word document to PDF.
Just installed Acrobat Pro DC -- an first thing I notice compared to my typical darker themes (Windows, Office, and even previous Adobe product versions) is that the user interface is extremely bright. It's like surfing bright webpages, and hard on the eyes.
Is there any way to darken the UI (Themes, etc.) ?
Just installed Acrobat Pro DC (Mac OS 10.10.2) and want to change the light gray background for standard page views to a dark gray but don't see any way to do that. Preferences only address the background color for full-screen viewing, not standard view with tools, menu, etc. The screen is way too bright.
We have 2 "users" now and I need to add a 3rd. Not necessarily for the whole suite, just Acrobat.
I purchased Adobe DC, but the trial version keeps coming up. Not sure what to do next.
I own an Acrobat Pro DC perpetual license for Mac OS that I can't use on none of my computers because a perpetual conflict with my Creative Cloud subscription. Adobe have the worse customer support in the industry, and they have not qualify tech support for the Spanish community. Nor they have an honest refund policy.
I will like to recover my money since I can't use my Acrobat Pro DC Perpetual License, but there is not way. Adobe have close all the effective communication channels with people. They don't lessen, they don't help. And hatred is raising from frustration.
They suggest to Access the cloud with another ID, not only is ridiculous (I will not be able to access my own document in the "Adobe Creative" Cloud), is not working neither; Adobe Manager say the "other ID", don´t have a Creative Cloud subscription, you can't use the Document Cloud nor Acrobat Pro DC.
Demencial! Is this a BIG BUG? or what? I will understand, but stop playing with people intelligence. Be honest and don´t keep money that you haven't earn.
And also, don't contract unqualified personal for tech support.
And more important, if you lost contact with real, honest, loyal customers… you can fall. It is matter of time, hopefully short.
Thanks for your support Adobe.
I installed an update that it said was required and ever since I installed the update Adobe acrobat keeps crashing the version of Adobe Acrobat I am using is Adobe acrobat pro DC can somebody please advise on what to do I just paid for this service and I have not been able to use it due to the constant crashing
Need help folks. Id10T at my office mucked with my computer and Adobe Acrobat 11 stopped working. I went on the site, found the program and downloaded and installed it again. Now, it keep coming up in Korean or some other Asian language and I cannot find any way to change it. HELP!!!!!
I have 2 licenses for CSS6 Master Collection, installed on 2 desktops and 2 laptops. One of the desktops crashed and I had to install CSS 6 on a new machine without being able to deactivate on the dead machine. Now, after 30 days, Adobe Acrobat has quit working. Won't open. Can't work with PDFs. Any ideas? All other CSS apps seem to work just fine. Only Acrobat. Thanks.